Choise.com Card

Card Overview

KYC Requirements

Community Score

5.6/10

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@Lovely“Categorically the worst experience in crypto I've ever had. My funds are stuck and the ever evolving system on how to gain access is designed to steal data and deliver nothing. So your funds can not be removed in any way. Firstly they want layer 1 authentication - Complete Then it will state it failed Back to their chat, this loop continues for some time. Eventually you get 3rd party approval but the app never changes. Back to chat- app now updates Go to send token via wallet - blocked back to chat- no resolve. Then email - now they want all credentials, name where you live passport and a vide”@vilen“Fiat off-ramps could be better — limited methods at the moment. Still, the process is smooth when it works, and at least fees are reasonable and shown before you commit. No hidden tricks, which I’ve seen elsewhere.”@Andhika“Total scam. Once your money in never dream of getting out. 1. They can received cryptocurrency, for ex USDT-Tron but once the fund is in, you can not exchange it to any other crypto else, let alone withdraw it to your other wallet. 2. I tried to withdraw my USDT and what happened? Error and till this day my money is stucked there! 3. When register a virtual card, they charge me 10 USDT. But when the card is issued, I can not add it to my Apple Wallet All issues I faced have been reported to their customer service and emails. But NONE of them give me solution just asked me to wait. It’s be”@Adrijana Anić Rajačić“Believe what you read in all these comments below mine. I naively believed "no fees" policy, opened an account with KYC and deposited money in matter of seconds. And that is when the hell began. I wanted to transfer the money to my MetaMask account on chain. Then the transaction was put in "Pending" and left there for 6 days while it said "up to 2 hours". So I opened a chat with support to ask what is the problem. They said someone will contact me. So I got an email from support in which they asked me for: 1. a selfie while holding my bank card, 2. bank name, 3. bank account number, 4. my si”@Diego FM“I’ve submitted my KYC and Source of Funds documents via email over a week ago and haven’t received any confirmation. The app still doesn’t allow me to access verification. My deadline is July 20. Please check.”@Ale CN“After going through the KYC process and submitting the documentation required in order to recover my funds, I was finally informed that it had been "successfully processed", however, I was also notified the following regarding the return of my funds: "Except for CHO tokens, all client balances will be converted into USDC at the Kraken exchange rate as of the close of trading on 18 March 2025, the date the decision to liquidate the company was made." This means customers will be facing a significant loss due to the exchange rate change in the crypto market between March 18th (around USD 82K p”@Linda Williamson“i have been trying to get my crypto out since September 2024. I messaged them daily for several months. There was always an error message or a server problem and everything that I was advised do did not work. They owe me over £600. Not a fortune but it's mine and they give me one excuse after another. Lately they've asked for my passport info, utility bill, bank statements, etc as they say they're liquidating and need this info to send me my money. So I went on the website and surprise surprise, it doesn't work. It now looks like they have another account on trust pilot which is full of five”@P P“Extremely Poor Service – Avoid This Platform I initially sent USDT using the ETH network, and my funds were only credited to my account three days later—but only after I contacted support to inform them that my deposit wasn’t credited. On February 24, 2025, I exchanged USDT for XRP. A few days later, when I needed to make a payment, I tried to send XRP but kept getting the error: "You do not have enough funds to complete this transaction, including the required transaction and network fees." This is completely incorrect, as I have more than enough funds and was only trying to send a small fr”@Alessandro Londero“I got back my money sent to credit card, not sure they fault the block on it or they returned in law, by the wat it was a nightmare experience!!! I got almost full my money less 7/8 big fees, but is better than lose all !”@Djole Djordje“It’s Totally Scam!!! I put btc in my crypto wallet account with out no problem you can transfer to they one million dollar it’s no problem at all! Problem is when you want to put like a 10 US-Dollar to the card to used with Apple Pay or equal like something to pay then you see the the funds that you put to chois com is lost you can only see they virtually in the app but you can’t move it exchange it send it to another wallet or due nothing the funds are gone! And support gives to you only a stupid answer with a ticket is created and someone will take care of this! But nobody will care funds ar”@Craig“Be warned! Choise.com compliance requirements will have you waste hours of valuable time sending ridiculous amounts of supporting documentation to unblock your account. I have had a Choise.com formally Crypterium account for over 3 years. In the past, service levels were great. I don't know what happened since January 2023. I have been in a 5-month compliance battle with their support team to unblock my account. I have been asked for everything short of a blood sample. After giving bank statements (from 4 years ago!!) / crypto statements from other exchanges which have nothing to do with the”@Alex Thornewell“I went through their “choise.com” requests for sensitive and personal data, trusting that I would be refunded under their ridiculous conditions. Despite all the time wasted and after providing them with detailed personal information that should never be disclosed, I was not refunded. The team kept stalling and failed to provide any concrete answers until I ended up losing everything. Now go ahead and keep defending your position with your perfect excuses. Meanwhile, I’ve lost everything and haven’t seen a single cent.”@Paolo Barisiello“Funds locked for years. I already wrote to the support team but they are not solving despite I submitted all required documents.”@Tony“Tried to open an account but nothing seems to work. Pointless mobile app that gives out errors. Create account but sms never arrives support just says to wait a few days.”@Miguel Hochleitner“Cannot withdraw my funds. Nothing work on this app for month now. No withdraw, no change, no card is working... just error messages since at least 6 month now. support always tells the same sh.... "We are working on it". Damn!!! How long will you work on it??? Musk will land on the Mars before you will fix this sh....!!! Work faster!!! To all: Don´t touch this App. It is well below standard. It is nearly to SCAM!!!”

Category Breakdown

Features

Supported Cryptocurrencies

BTCETHLTCXRPUSDC