RedotPay Card

Card Overview

KYC Requirements

Community Score

6.6/10

Sourced from

View 1109 Sources

@Carlos Russo“Very bad experience unfortunately. My account was abruptly restricted with withdrawals and transfers completely disabled. ​When reaching out to support, I received a poorly copy-pasted template starting with "Thank you for Patient" (literally an unedited placeholder macro), informing me that my account is under "standard compliance review" with zero timeframe for resolution. ​Tell me how a financial platform justifies locking user liquidity indefinitely without an SLA, an escalation path, or even a basic document request? Saying "Your funds remain secure" means nothing when the rightful own”@Nuno Nunes“Worst experience ever!!! They're obsessed with verification of your transfers, ask for 5 different documents, including the id card, to approve the money you sent from a respectful bank account in your own name. The money stays pending and they take 1-3 days to approve it. Today, after making 2 transfers in other days that took time to be approved, i made another transfer from the same bank and after reviewing the docs i sent, tranfer failed and they returned it. It's not a service i recommend.”@Mr _FF“full of deduction every process have fee even if payment declined its deduct 0.50 fee whyy”@Adnan Khayyat“this is organised and legit way to steal your money. i have a chargeback case more then 6 months ago on a clear faulty transaction. yet after 6 months they still say we want to escalate and investigate more. i even paid 50$ for this case.. another thing i noticed they delete the original chat from the history. NEVER again”@MartyMaro“It's available for you, except maybe it's not I feel scammed of my time and personal information. Instead of asking me for my country of living and decline me for being a German citizen right away (or simply hiding this app in the German app store), this app will first ask you to verify your identity just to end up declining the service. Now I have to trust this company with my personal information without the benefits I was hoping to get out of it.”@Madhav_goyal_“I have spent close to $100k from my @KASTxyz and @RedotPay cards, Pretty much zero rewards or extra service other than some move tokens. I am switching crypto cards, someone recommend a few better ones.”@orcaEnigma“Why can't I receive payments on my PayPal? Please help. I recently opened a new PayPal personal account about two weeks ago and linked my RedotPay card to it. Everything went smoothly during setup. However, when a client tries to pay me, the payment fails and keeps getting canceled. Is this happening because my PayPal account is new? How can I fix this issue? Any help would be appreciated. Thanks”@HAZBATAHAZBA“À FUIR VOLEUR BLOQUE VOTRE COMPTE ET VOTRE ARGENT ET DISENT QU’ILS PEUVENT RIEN FAIRE C’EST LE SERVICE QUI A DÉCIDER REFUSE DE VOUS RENDRE VOS FONDS”@Manuel Santos De VilaFlora“Cette application est un énorme scam. Après avoir fais un virement de 1000€ en money fiât sur mon compte redot. Mon argent était bloqué pendant 2 semaines et bien sûr comme plein d'autres,ils m'ont demandé une dizaine de documents juste pour prouver que c'était bien moi. Après avoir reçu mon argent, j'ai remarqué lendemain que tout était transféré chez un certain AZFAR. Et alors, j'ai décidé de contacter leur service mais rien. N'installez certainement pas cette application ce sont juste des scammeur.”@DNB Revolution“Very bad service, as any deposit in currency account needs to go through verification and usually takes 1-3 working days to be cleared. They will ask you for a lot of documents even if you transfer from an account in your own name.”@Universe 0“the virtual card upgrade comes with a big downgrade plus huge fees for everything”@Piyush Gupta“Never use RedotPay. I had a very bad experience. I permanently deleted my old account and recently signed up again with the same email and mobile number. They refuse to verify my identity because my documents were linked to the old account, even though they confirmed the old account was permanently deleted. I also asked them to delete my personal data, but they refused. Keeping my data without my consent is a serious privacy concern and feels completely against basic privacy rights.”@Anifa Toya Mbaki“Ótimo aplicativo mas não tem cashback”@Infinite-Ad-484“the exact same thing happened to me two years ago contact customer support, they fixed my issue right away”@orcaEnigma“Why can't I receive payments on my PayPal? Please Help I recently opened a new PayPal account about two weeks ago and linked my RedotPay card to it. Everything went smoothly during setup. However, when a client tries to pay me, the payment fails and keeps getting canceled. Is this happening because my PayPal account is new? How can I fix this issue? Any help would be appreciated. Thanks!”@Robert“This is my second review for RedotPay. I mistakenly sent USDT 750 to my wife's RedotPay account. I set it up as an ERC-20 Ethereum transfer. But I made a mistake when sending, and the ERC-20 token was sent to Optimism rather than the Ethereum main chain. RedotPay recovered the token and sent it back (credit where credit is due!), but the fee was a flat 10% fee, which strikes me as egregious. Yes, it was my mistake, but I will never send funds to my wife's RedotPay account ever again. Edited to add: RedotPay's justification makes no sense. The time and resources required to recover a deposit”@ramzi benmaza“Dear Support Team, I do not accept this decision. The deletion of my initial virtual card (ending in 1084) was an honest mistake, and the delay in receiving a response forced me to purchase a second card to handle an urgent payment. I request that my ticket be escalated to a manager for review. I am asking for either a refund of the $10 fee or a $10 compensation coupon to be added to my account. If a fair solution is not provided, I will have no choice but to report this issue and leave negative feedback regarding your customer service on Trustpilot and social media platforms I look forward to”@Zaddy“I have stopped using redotpay because of insane FX Fees and spread. if you want customers to keep using your service then you would have to be competitive because other providers now give free card, no FX fees and with cash back. while on redotpay you have to spend $100 for a basic feature locked behind the paywall.”@bahrikhalil1592“WARNING: Be careful with RedotPay. I found a flaw exposing sensitive banking data in dispute chats. They admitted in writing they "cannot delete content," which violates GDPR Art. 17. ​Support is ignoring my tickets. If you value your privacy, beware. https://fr.trustpilot.com/reviews/695fbdcaba75050bd2dffa15”

Category Breakdown

Features

Supported Cryptocurrencies

BTCETHUSDTUSDCSOL